How OmniSense works
A Friday night at a restaurant in Dubai
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6 LAFFA LANE OmniSense ✓ POS ✓ Delivery apps ✓ Kitchen screen ✓ Stock Grill is 6 orders behind Guests waiting 9 min Move one cook from prep to the grill OK Small store Ali, grill! Bigger store Grill is 6 orders behind Move one cook from prep to the grill Cook moved to grill Grill on time Grill on time Drive-thru wait 12 min (target 7) Arrival order Delivery#21 Delivery#22 Delivery#23 Delivery#24 Delivery#25 Drive-thru#41Late Counter#14Late Drive-thru#42Late OmniSense 3 in-store orders late behind delivery Preview: in-store first Recommended kitchen order Delivery#21Cooking Delivery#22 Delivery#23 Delivery#24 Delivery#25 Drive-thru#41Late Counter#14Late Drive-thru#42Late Drive-thru #41 moves up 4 places, ready 6 min sooner. Delivery at most 4 min later. Small store Counter and drive-thru first! Bigger store 3 in-store orders late behind delivery Turn on Arrival order Delivery#21 Delivery#22 Delivery#23 Delivery#24 Delivery#25 Drive-thru#41 Counter#14 Drive-thru#42 Recommended kitchen order Delivery#21 Drive-thru#41 Counter#14 Drive-thru#42 Delivery#22 Delivery#23 Delivery#24 Delivery#25 Drive-thru #41 moves up 4 places, ready 6 min sooner. Delivery at most 4 min later. In-store first: on Drive-thru#41ReadyCounter#14ReadyDrive-thru#42Ready Drive-thru wait 12 min (target 7) Drive-thru wait 6 min In-store orders on time Delivery still within its window Delivery pickup 8 min OmniSense 3 delivery orders ready for 8 minutes No rider yet. Call the delivery app’s support. Picked up Store manager OmniSense Chicken runs out by 9:15 Based on tonight’s sales and stock Request 20 kg in tomorrow’s delivery Send request Sent Manager Approval needed Laffa Lane: chicken 20 kg For tomorrow’s delivery Approve Decline Approved ✓ Approved ✓ All stores tonight Dubai MarinaOn track JBRShort of staff DowntownOn track Al BarshaChicken low Business BayOn track Approvals (2) Al Barsha Chicken 15 kg, tomorrow Approve JBR Extra cook, Friday dinner Approve Why Al Barsha needs chicken Sold 42 portions in the last hour 10 kg left, next delivery 7 am From: POS and stock What changed this week Cook moved to grill Order wait Delivery rider chased Food waiting on shelf Chicken reordered Nights sold out 14 → 9 min 12 → 4 min 2 → 0 OmniSense Store Operations Intelligence Working alongside your teams to improve store operations every day